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My Payment was declined, why?

We're sorry to hear that you're having trouble making a purchase with your card. Unfortunately, it appears that your card has been denied.

Your card could have been denied for a variety of reasons. There could be a hold issued on your card; you may have entered the incorrect billing address; and sometimes an outdated web browser can be the problem.

We recommend that you contact your bank or credit card company immediately to ask if there's a hold on your card. Once you know your card is ready for purchase, you can try your transaction again. And if all else fails, call us at 1-866-424-9999 or 1-617-424-9999 between the hours of 8am-11:59pm EST with your (1) Manhunt account information (username and email address) AND (2) credit card and billing address so we can process your payment over the phone.

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