Live telephone support is available Monday through Friday, from 8:00 am – 4:00 pm (Eastern Standard Time) in the United States and/or Canada.
If you are located in the United States and/or Canada and wish to speak with a live representative, we can be reached toll-free at 866-424-9999. If you call after hours and choose to leave a message, please leave your member name, registered email address, and a brief description of your inquiry and someone will reply back to you as soon as possible.
If you are in need of assistance and are located outside of the United States and/or Canada, please note that email support is available 24 hours a day, 7 days, and can be contacted by emailing at firstname.lastname@example.org.
For the most up to date information, be sure to check out our online HELP CENTER, where you may find the information you are looking for.