Why can’t I use 1-to-1 video?

There are a few reasons why 1-to-1 video may not be working for you:

    1. You’re a Non-VIP members (1-to-1 videos can only be initiated by VIP members)
    2. You may be using a non-supported browser or an outdated version of it.
    3. You do not have, or the system cannot locate a webcam.
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    I cannot get the mic to work, in the setting it works, and i can see the movement but the button for mic is greyed out

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